Ahmed Ezzat
Welcome to the PSM learning journey! Anyone interested in learning more about PSM can start with Module 1: Understanding your customer. Additionally, for the commercial department, we also offer group classroom sessions.
This learning journey aims to enhance the understanding of Winning the Hempel Way: Plan, Sell, Execute, for colleagues in commercial roles.
The journey includes:
- Recognize what is needed to deeply understand your customer’s business.
- Be able to identify and monetize value using SEC (Story/Estimate/Calculate).
- Be able to create a SMART objective for every customer interaction.
- Be able to use the Hempel Selling Framework: The 5-Step Persuasive Selling Model (PSM).
- Enhance your communication skills.
- Be able to better handle objections.
- Be enabled to create behaviour change so that new skills are applied on the job
- Be able to use Value Calculators to differentiate Hempel’s sales value.
Issued on
October 20, 2023
Expires on
Does not expire